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Terms & Conditions

By using The Green Pavilion website and/or purchasing from us you agree to be bound by our terms and conditions. You may not use The Green Pavilion’s name, logo, trademark or collages on any other website. You may not copy, modify, publish, sell, create derivative works from or in any way exploit or misuse any of our content. Office hours are Monday to Friday 9.30am to 4.30pm EST. Orders may be placed online at any time or by email using our contact page.  You will receive confirmation at the time of placing your order and also an electronic invoice when your order is dispatched. If using our direct deposit facility you must include your name and confirmation number in the reference field when you are processing your payment with your bank. If choosing the direct deposit option online you will be given our bank account details in your order confirmation email. Your goods will not be dispatched until your deposit is received and cleared. No hard copy invoices or receipts are sent with the goods unless requested. You may print your own invoice directly from "my account" online. If your purchase is a present for someone a gift card will be included. There is a facility online for you to include a detailed, personal message. If a product you have ordered is not in stock we will contact you and offer an alternative of equal or greater value at no additional cost. The product images and their colours contained in the gift pack collages are a representation of the product you are purchasing. Many of the products are hand made not mass manufactured and, as such, each item may vary. Recycled products rely on recycled materials and, as such, these will vary even more depending on the materials at hand.